Privacy Policy
Last updated: October 2026
1. Who We Are
Canpaint ("we", "us", or "our") is a professional painting company operating in Vancouver, BC and the surrounding Lower Mainland. Our website is www.canpaintvancouver.ca. This policy explains how we handle personal information you provide to us.
2. Information We Collect
When you fill out our contact or estimate request form, we collect:
- Your name
- Email address
- Phone number (optional)
- Details about your painting project
We do not collect payment information through our website. We also do not use tracking cookies or analytics tools that collect personal data.
3. How We Use Your Information
We use the information you submit solely to:
- Respond to your inquiry or estimate request
- Arrange a site visit and provide a quote
- Communicate with you about your project
We will not use your contact information to send unsolicited marketing emails or add you to any mailing list without your consent.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to any third party. Your information is only accessed by Canpaint team members who need it to follow up on your request.
5. Data Retention
We retain your contact information for as long as it is needed to manage your project or inquiry, or as required for legitimate business and legal purposes. You may request deletion of your information at any time by contacting us.
6. Your Rights
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
- Know what personal information we hold about you
- Request a copy of that information
- Ask us to correct inaccurate information
- Request that we delete your information
To exercise any of these rights, please contact us using the details below.
7. Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. Our website uses HTTPS encryption for all data transmission.
8. Contact Us
If you have any questions about this policy or how we handle your information, please reach out:
9. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date at the top.